--- title: "Home" date: 2024-04-11 author: "WP SitePlan" --- # Home 0+ Tickets Resolved 0hr Avg. Turnaround on All Tickets 0% Avg. PageSpeed Improvement ## Fast Turnaround & Expert WordPress Support We understand the time and knowledge that it takes to properly maintain your WordPress website. Downtime could be a downturn in your revenue, and our goal is to help prevent frustration with time-consuming tasks. From updating a homepage banner to integrating chatbots, we work with you to quickly implement tasks. This not only allows you to keep your website updated and current but also prevents other technical issues that can arise from making certain updates. In addition to our speedy responses and updates, we also strive to provide the best customer support experience. We will always advise you on security updates or alternative solutions that will better fit your need and make sure your site is operating at its best. ## Monthly WordPress Website Maintenance Our monthly, flat-fee WP SitePlan service includes all of the maintenance & security measures that every WordPress website requires on a regular basis. With optional add-ons, our WordPress site maintenance services can even help you update content, troubleshoot issues, enhance landing pages, and optimize hosting and load times. Focus on your business while we will fully-manage your website. [Get Started](/pricing) #### Core, Theme & Plugin Updates Never worry about breaking your website again! Our expert team handles all WordPress, theme and plugin updates safely so your website is always functional and protected. ![Do You Offer White Label Services? 1 875](https://wpsiteplan.com/wp-content/uploads/875.svg "875") #### 1-Click Restore WordPress Backups Backups available even when your site isn’t. Having a recent copy of your website gives you peace of mind and prevents hours to days of lost business. ![Do You Offer White Label Services? 2 Group 1000001726](https://wpsiteplan.com/wp-content/uploads/Group-1000001726.svg "Group 1000001726") #### WordPress Security & Firewall Protecting your website from hacks and monitoring it’s vulnerability to malware is crucial. Our team continually stays up-to-date on the latest security developments and implements them onto your site within all plans. ![Do You Offer White Label Services? 3 Frame 427320706](https://wpsiteplan.com/wp-content/uploads/Frame-427320706.svg "Frame 427320706") #### Performance Management Our team gets downtime notifications the minute your site goes down so problems can be fixed quickly. We also optimize your site’s database and report on our activities monthly. ![Do You Offer White Label Services? 4 953](https://wpsiteplan.com/wp-content/uploads/953.svg "953") Get Started with WP SitePlan ## How It Works We are passionate about all things website related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our quick and easy process for our WordPress maintenance and support services. ![laptop image with 3 circles](https://wpsiteplan.com/wp-content/uploads/OBJECTS.webp "OBJECTS") step 1 ##### Pick a SitePlan Sign up online for the maintenance plan that is right for your WordPress website. ![graphic of website analytics](https://wpsiteplan.com/wp-content/uploads/Group-1000001730.webp "Group 1000001730") step 2 ##### Provide Access Our team will send you a confirmation email with details on next steps. ![calendar graphic](https://wpsiteplan.com/wp-content/uploads/Group-1000001668-1-e1713271728677.webp "Group 1000001668") step 3 ##### Onboarding We get to work onboarding and performing an audit of your WordPress site. ![laptop with WordPress logo on it](https://wpsiteplan.com/wp-content/uploads/OBJECTS-2.webp "OBJECTS") step 4 ##### Sit Back Our experts manage your website so you can focus on your business. [See Plans & Pricing](#plan-pricing) ### “I would recommend WP SitePlan to anyone who needs to maintain a WordPress website.” “Amazing service!! Cody, and the team have helped me out tremendously… I would recommend WP SitePlan to anyone who needs to maintain a WordPress website, and definitely if you are running an eCommerce business and need a team of professionals that have your back when you need help fast!” ![Do You Offer White Label Services? 5 Circle](https://wpsiteplan.com/wp-content/uploads/Circle.webp "Circle") ##### Zac H eCommerce Business Owner [See All Reviews](/reviews/) Fully Managed WordPress Maintenance Plans ## Plans & Pricing [](https://checkout.wpsiteplan.com/b/bIY7v63SN2srcogdQT)## Essentials $79/mo ### $59 /mo per site The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates. [Choose This Plan](https://checkout.wpsiteplan.com/b/bIY7v63SN2srcogdQT) [](https://checkout.wpsiteplan.com/b/aEUdTufBvaYX3RK28c)## Professional $149/mo ### $119 /mo per site Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime. [Choose This Plan](https://checkout.wpsiteplan.com/b/aEUdTufBvaYX3RK28c) [](https://checkout.wpsiteplan.com/b/8wM16I1KF1on5ZS9AN)## Enterprise $279/mo ### $229 /mo per site The Ultimate WordPress support plan for website managers who need priority support and a fully-managed WordPress website. [Choose This Plan](https://checkout.wpsiteplan.com/b/8wM16I1KF1on5ZS9AN) ##### Essentials Features: - WordPress backups - WordPress maintenance - WordPress performance - Firewall to block malicious requests - Brute force login protection - Complete malware scans & removal - [Learn More](/pricing/essentials-plan/) ##### Everything in Essentials, Plus: - Edit content on **EXISTING** pages - Fix website errors and bugs - Install & configure pre-built plugins - User login & password management - WooCommerce support - [Learn More](/pricing/professional-plan/) ##### Everything in Professional, Plus: - Publish **NEW** blog posts or landing pages using existing site templates - Update existing page layouts - WordPress LMS support (e.g. LearnDash) - Multisite network support - [Learn More](/pricing/enterprise-plan/) Work with The Best ## Industry-Leading WordPress Maintenance Experts We aim to provide business owners, sales executives, marketing managers and ecommerce store managers with expert WordPress support, security, and maintenance. Our philosophy is to let us manage your website, so you can focus on your business. [See Plans & Pricing](#plan-pricing) ![Colleagues working on website maintenance for their client](https://wpsiteplan.com/wp-content/uploads/website-team-working-on-website.webp "Colleagues using a graphic pad") ### Who Do We Help? We work with a variety of digital professionals ranging from business owners, sales executives, marketing managers, ecommerce store managers and more! If you have a website, but do not have the time or experience to manage it as best as possible, our team is here to free up your time. #### A few signs you could benefit from our services: - High website bounce rates. - Slow loading images or video content. - Your website loads too slowly. - You do not have website backups. - You can’t remember the last time you updated your site. - Your theme is all out of date. - Plugins are not working properly or breaking your website. ##### FREE DOWNLOAD ## WordPress Website Maintenance Checklist To get the most out of your WP website, you’ll need to conduct daily, weekly and monthly tasks. Download our comprehensive checklist to learn to learn exactly how to maintain your own WordPress website! [Get Your Copy](/lp/website-maintenance-checklist/) ![WordPress Websites maintenance checklist image.](https://wpsiteplan.com/wp-content/uploads/Website_Maintenance_Checklist_eBook-2.webp "Website_Maintenance_Checklist_eBook-2") ## FAQs Do you really offer unlimited Help Desk Support?2023-11-15T14:11:13-05:00#### [Do you really offer unlimited Help Desk Support?](#collapse-1-18857) Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to a **Enterprise** plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month. What types of tasks are included in Help Desk Support?2022-04-21T19:45:56-04:00#### [What types of tasks are included in Help Desk Support?](#collapse-1-18858) If your website is on a **Professional** or **Enterprise** plan then you get Help Desk Support. Help Desk Support tasks generally **do include** any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including: - Fixing website errors and bugs - Edits to existing page content, copy and images - Install & configure plugins - User login & password management If your site is on an **Enterprise** plan, then Help Desk Support may **also include**: - Publishing new blog posts & landing pages - Updating existing page layouts Help Desk Support tasks **do not include, on any plans:** - Custom development (PHP, plugins, themes, etc) - Developing a new landing page layout, contact form, or new website - Updating your theme or plugin code - Graphic design - Copyrighting **For Example:** - **Included:** You want us to update the staff directory on your website. - **Not included:** You want us to design a new graphic to add to your website. - **Included:** You want us to add a new field to your contact form. - **Not included:** You want us to create a new form for job applicants. Can multiple websites receive Help Desk Support under one plan?2022-04-21T19:29:52-04:00#### [Can multiple websites receive Help Desk Support under one plan?](#collapse-1-18860) Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either **Essentials**, **Professional**, or **Enterprise**. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please [book a call](/contact/) for custom pricing. If you have more than one website on a multisite network we require that you sign up for an **Enterprise** plan. What if a task requires more than 30 minutes?2022-04-21T19:27:42-04:00#### [What if a task requires more than 30 minutes?](#collapse-1-18863) All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in both **Professional** or **Enterprise** plans. What are your hours of operation and response times?2025-07-17T09:01:09-04:00#### [What are your hours of operation and response times?](#collapse-1-18864) Our core support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests as soon as possible and strive to complete all **Help Desk Support** requests within 1-2 business days. Tickets are completed based on the order they are received and the severity of the issue. For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, [WP Engine](/wpengine/) represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support. How does the on-boarding process work for new plans?2023-11-15T14:10:14-05:00#### [How does the on-boarding process work for new plans?](#collapse-1-18866) Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours. Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates. We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site. Do you maintain and support WooCommerce websites?2022-04-21T19:24:09-04:00#### [Do you maintain and support WooCommerce websites?](#collapse-1-18867) Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our **Professional** or **Enterprise** plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime. Do You Offer White Label Services?2024-06-19T10:34:49-04:00#### [Do You Offer White Label Services?](#collapse-1-35589) Yes, we offer [white label WordPress maintenance](https://wpsiteplan.com/white-label/) services. 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