--- title: "White-Label WordPress Support and Maintenance" date: 2018-04-05 author: "Cody Vance" --- # White-Label WordPress Support and Maintenance ## Our White-Label Services Include Stop the inundation of WordPress site maintenance and SEO code implementation requests from clients *forever*! WP SitePlan is here to save your day! (Oh…and it also has a 100% client satisfaction rate). [See Plans & Pricing](/white-label/#plan-pricing) ### Core, Theme & Plugin Updates Never worry about breaking your website again! Our expert team handles all WordPress, theme and plugin updates safely so your website is always functional and protected. ### Fail-Proof WordPress Backups Backups available even when your site isn’t. Having a recent copy of your website gives you peace of mind and prevents hours to days of lost business. ### WordPress Security & Firewall Protecting your website from hacks and monitoring it’s vulnerability to malware is crucial. Our team continually stays up-to-date on the latest security developments and implements them onto your site within all plans. ### Performance Management Our team gets downtime notifications the minute your site goes down so problems can be fixed quickly. We also optimize your site’s database and report on our activities monthly. 0+ tickets resolved 0% avg. mobile PageSpeed improvement <0 hour avg. response time on all tickets The Benefits of White-Label WordPress Maintenance WP SitePlan delivers a one-stop solution for agencies tired of relentless requests from current (or even former) WordPress clients demanding basic website and theme updates. In addition to freeing up your time there, your customers’ sites are kept secure with automatic daily backups and proper security patches for updated plugins. We know your hours would be better used on new project work than these routine but essential tasks, so put the burden on us. We’ve got you covered and then some. ### Grow Your Business If you’re like most of our clients, your digital marketing agency is growing, but not as fast as it could be if it weren’t bogged down by tedious code and content changes to your clients’ WordPress sites. Not to mention, the scope creep fallout from clients continually making demands on your agency. Imagine the growth you could achieve if someone else took that off your plate. ### Profitable Pricing White label WordPress technical support offers numerous benefits for agencies and freelancers alike. Not only does a partnership with WP SitePlan provide your clients with the level of service they need, but it also makes you the expert who is always on top of things. If you’re looking to add reoccurring revenue to your business, WP SitePlan is a simple and affordable way to do so. ### Long-Term Partner At WP SitePlan, we are looking for long-term partners to provide exceptional WordPress website maintenance services. Whether you are an entrepreneur who is looking to improve security or a freelancer who needs uptime monitoring for a portfolio of clients, our carefully created plans allow you to focus on what you do best. Get Started with WP SitePlan ## How It Works We are passionate about all things website related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our quick and easy process for our WordPress maintenance and support services. ![laptop image with 3 circles](https://wpsiteplan.com/wp-content/uploads/OBJECTS.webp "OBJECTS") step 1 ##### Pick a SitePlan Sign up online for the maintenance plan that is right for your WordPress website. ![graphic of website analytics](https://wpsiteplan.com/wp-content/uploads/Group-1000001730.webp "Group 1000001730") step 2 ##### Provide Access Our team will send you a confirmation email with details on next steps. ![calendar graphic](https://wpsiteplan.com/wp-content/uploads/Group-1000001668-1-e1713271728677.webp "Group 1000001668") step 3 ##### Onboarding We get to work onboarding and performing an audit of your WordPress site. ![laptop with WordPress logo on it](https://wpsiteplan.com/wp-content/uploads/OBJECTS-2.webp "OBJECTS") step 4 ##### Sit Back Our experts manage your website so you can focus on your business. [See Plans & Pricing](/white-label/#plan-pricing) ### “Above and beyond to explain things.” “I wanted to take a minute to reach out and say how much we appreciate working with Cody. He goes above and beyond to explain things related to our website and help us with all of our needs. He has a way to break things down in “normal people language” so we understand how things work on our website which is very helpful. He is top notch in our book.” ![Do You Offer White Label Services? 1 Circle](https://wpsiteplan.com/wp-content/uploads/Circle.webp "Circle") ##### Sherry S Marketing Director [See All Reviews](/reviews/) Fully Managed White-Label WordPress Maintenance Plans ## Plans & Pricing [](#form)## Essentials $79/mo ### $50 /mo per site \*Minimum 5 sites Discounts @ 10+ sites The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates. [5+ Websites? Book a Call](#form) [](#form)## Professional $149/mo ### $100 /mo per site \*Minimum 5 sites, Discounts @ 10+ sites Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime. [5+ Websites? Book a Call](#form) [](#form)## Enterprise $279/mo ### $200 /mo per site \*Minimum 5 sites, Discounts @ 10+ sites The Ultimate WordPress support plan for website managers who need priority support and a fully-managed WordPress website. [5+ Websites? Book a Call](#form) ##### Essentials Features: - Wordpress backups - WordPress maintenance - Wordpress performance - Firewall to block malicious requests - Brute force login protection - Complete malware scans & removal - [Learn More](/pricing/essentials-plan/) ##### Everything in Essentials, Plus: - Edit content on **EXISTING** pages - Fix website errors and bugs - Install & configure pre-built plugins - User login & password management - WooCommerce support - [Learn More](/pricing/professional-plan/) ##### Everything in Professional, Plus: - Publish **NEW** blog posts or landing pages - Update existing page layouts - WordPress LMS support (e.g. LearnDash) - Multisite network support - [Learn More](/pricing/enterprise-plan/) Work with The Best ## The Industry’s Best WordPress Support Specialists We aim to provide marketing agencies, freelancers, web designers, web developers and IT professionals with expert WordPress support services, security, and maintenance. Our philosophy is to let us manage your website, so you can focus on your business. [See Plans & Pricing](/white-label/#plan-pricing) ![Colleagues working on website maintenance for their client](https://wpsiteplan.com/wp-content/uploads/website-team-working-on-website.webp "Colleagues using a graphic pad") ### Who Do We Help? We work with a variety of digital professionals ranging from business owners, freelancers, agencies, consultants, webmasters, and more! If you have a website, but do not have the time or experience to manage it as best as possible, our team is here to free up your time. #### A few signs you could benefit from our services: - High website bounce rates. - Slow loading images or video content. - Your website loads too slowly. - You do not have website backups. - You can’t remember the last time you updated your site. - Your theme is all out of date. - Plugins are not working properly or breaking your website. ### The Fastest Turn-Around Times and The Best Customer Support We understand the time and knowledge that it takes to properly maintain your WordPress website. Downtime could be a downturn in your revenue, and our goal is to help prevent frustration with time-consuming tasks. Our WordPress support team is dedicated to making that happen. From updating a homepage banner to integrating chatbots, we work with you to quickly implement tasks within 8 hours or less. This not only allows you to keep your website updated and current but also prevents other technical issues that can arise from making certain updates. In addition to our speedy responses and updates, we also strive to provide the best customer support experience. We will always advise you on security updates or alternative solutions that will better fit your need and make sure your site is operating at its best. ![Do You Offer White Label Services? 2 Depositphotos 654483894 L](https://wpsiteplan.com/wp-content/uploads/Depositphotos_654483894_L-800x532.webp "Web developers doing what they do best. a group of young businesspeople having a meeting in a modern office.") ## FAQs Do you really offer unlimited Help Desk Support?2023-11-15T14:11:13-05:00#### [Do you really offer unlimited Help Desk Support?](#collapse-1-18857) Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to a **Enterprise** plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month. What types of tasks are included in Help Desk Support?2022-04-21T19:45:56-04:00#### [What types of tasks are included in Help Desk Support?](#collapse-1-18858) If your website is on a **Professional** or **Enterprise** plan then you get Help Desk Support. Help Desk Support tasks generally **do include** any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including: - Fixing website errors and bugs - Edits to existing page content, copy and images - Install & configure plugins - User login & password management If your site is on an **Enterprise** plan, then Help Desk Support may **also include**: - Publishing new blog posts & landing pages - Updating existing page layouts Help Desk Support tasks **do not include, on any plans:** - Custom development (PHP, plugins, themes, etc) - Developing a new landing page layout, contact form, or new website - Updating your theme or plugin code - Graphic design - Copyrighting **For Example:** - **Included:** You want us to update the staff directory on your website. - **Not included:** You want us to design a new graphic to add to your website. - **Included:** You want us to add a new field to your contact form. - **Not included:** You want us to create a new form for job applicants. Can multiple websites receive Help Desk Support under one plan?2022-04-21T19:29:52-04:00#### [Can multiple websites receive Help Desk Support under one plan?](#collapse-1-18860) Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either **Essentials**, **Professional**, or **Enterprise**. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please [book a call](/contact/) for custom pricing. If you have more than one website on a multisite network we require that you sign up for an **Enterprise** plan. What if a task requires more than 30 minutes?2022-04-21T19:27:42-04:00#### [What if a task requires more than 30 minutes?](#collapse-1-18863) All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in both **Professional** or **Enterprise** plans. What are your hours of operation and response times?2025-07-17T09:01:09-04:00#### [What are your hours of operation and response times?](#collapse-1-18864) Our core support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests as soon as possible and strive to complete all **Help Desk Support** requests within 1-2 business days. Tickets are completed based on the order they are received and the severity of the issue. For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, [WP Engine](/wpengine/) represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support. How does the on-boarding process work for new plans?2023-11-15T14:10:14-05:00#### [How does the on-boarding process work for new plans?](#collapse-1-18866) Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours. Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates. We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site. Do you maintain and support WooCommerce websites?2022-04-21T19:24:09-04:00#### [Do you maintain and support WooCommerce websites?](#collapse-1-18867) Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our **Professional** or **Enterprise** plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime. Do You Offer White Label Services?2024-06-19T10:34:49-04:00#### [Do You Offer White Label Services?](#collapse-1-35589) Yes, we offer [white label WordPress maintenance](https://wpsiteplan.com/white-label/) services. Follow the link to learn more. ## About WP SitePlan WP SitePlan got its start several years ago with the sole purpose of helping website design companies and digital marketing agencies scale their profitability. We’re experts at what we do because we *only* do [WordPress maintenance plans](https://wpsiteplan.com/#pricing), nothing else. If your agency is looking for a white-label WordPress maintenance partner with a 100% client satisfaction rate, look no further than WP SitePlan. After all, you have a business to run and client requests for knit picky site changes and updates should be at the bottom of your priority list. At WP SitePlan, we put them at the top of ours! Did we also mention this is a fantastic opportunity to create residual income for your company without having to do any of the work? The great part is you still get to take all the credit!