SECURE
The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.
Daily Off-Site Backups
Real-Time Uptime Monitoring
Daily Database Optimization
Daily Security Scans For Malware
WordPress Core, Plugin & Theme Updates
Monthly Reporting
Help Desk SupportWooCommerce SupportComplete Malware RemovalDaily Performance & Speed Scans
$29/month
SUPPORT
Support is our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.
Daily Off-Site Backups
Real-Time Uptime Monitoring
Daily Database Optimization
Daily Security Scans For Malware
WordPress Core, Plugin & Theme Updates
Monthly Reporting
1 Hour of Help Desk Support
WooCommerce Support
Complete Malware RemovalDaily Performance & Speed Scans
$89/month
SUPPORT PRO
The Ultimate WordPress support plan for your site. Perfect for website managers who need priority support and a fully-managed WordPress website.
Daily Off-Site Backups
Real-Time Uptime Monitoring
Daily Database Optimization
Daily Security Scans For Malware
WordPress Core, Plugin & Theme Updates
Weekly Reporting
UNLIMITED Help Desk Support
WooCommerce Support
Complete Malware Removal
Daily Performance & Speed Scans
$199/month
Learn About What Happens Once You Get Started with a WP SitePlan Program
Onboarding Process
- Sign up online for the support plan that is right for your WordPress website
- Indicate the website assigned to the plan and provide login credentials for our team (provided over an encrypted, one-time activated area – https://1ty.me)
- Our team will connect the website to our platform, complete an external backup, analyze baseline metrics, and send you a confirmation email with details on next steps as needed.
- Sit back and allow us to make any updates you need, while we routinely monitor and update the site as if your team is doing so.
- Email us with us with any updates or website changes you (or your client) may have. We’ll take care of it from here!
EXPLORE
Neither SitePlan Secure, SitePlan Support nor SitePlan Support Pro include any fulfillment of SEO, PPC, conversion optimization, or social media marketing. If you are interested in any of those digital marketing services, we’re happy to customize a separate digital marketing campaign to fit your goals.
Call 866-956-2330 to talk to a sales specialist
Meet Our Team of WordPress Experts
The team at WP SitePlan is made of up the industry’s top WordPress experts based in the United States. We have decades of combined experience providing exceptional support to business owners, freelancers, agencies, and website owners alike. Our main goal is to manage your website so that you can focus on your business.
We are passionate about all things website related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our amazing support specialists.
USA Based WordPress Support Services
Our team is not outsourced, so you can rest assured that our USA based support team has your website covered!
Testimonials
Here’s Why WP SitePlan Beats All Other WordPress Website Maintenance Services
Kate P, Marketing Coordinator
The best part of working with them is their ability to effectively communicate and deliver in a timely manner.
Brittney F, Business Owner
I use this company for my monthly maintenance and updates on my eCommerce website. If I ever have an issue with my website they fix it quick.
Rogan H, Chief Marketing Officer
I would recommend to anyone…my experience has been that they truly care about our business, and they want to see it succeed.
WP SitePlan Features
Here’s Why WP SitePlan Is The Best WordPress Maintenance Plan
Wordpress Security Service
Protecting your website from hackers, fixing bugs and monitoring the overall health.
Site Backup
Having an updated backup will make life a lot easier and help you get your site running.
Installing Updates
Confused as to which updates to install? Let us help.
Database Optimization
Regular tidying up of the database ensures your website runs error-free.
Tracking Analytics
Setting up analytics software provides valuable insight into your marketing efforts.
Uptime Monitoring
We’ll monitor your website and receive an alert if there is any downtime.
Frequently Asked Questions
Below are some questions that we get on a regular basis. If you have a question that has not been addressed here, please contact us and we’ll answer all of your questions as quickly as possible.
Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our Support or Support PRO plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.
Once you sign up for the plan that makes the most sense for your website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.
Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.
For Support PRO plans, site speed enhancements can take up to a week. We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.
Our entire support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests within 4 business hours (often MUCH sooner) and strive to complete all Help Desk Support requests within 8 business hours or less. PRO Enhancement requests are typically completed within 24 business hours.
For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine and Siteground represent the absolute best and brightest of the WordPress hosting world when it comes to 24/7 support.
All tasks that require less than 30 minutes to complete are considered Help Desk Support requests and are included in both Support or Support PRO plans.
Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either Secure, Support, or Support PRO. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans.
Help Desk Support tasks do include edits to content, theme or CSS stylesheet adjustments, changing plugin settings, configuring forms and much more. From code to general WordPress issues, we’ll take care of almost anything related to the design and development of your website that can be done within 30 minutes from within the WordPress Dashboard.
Help Desk Support tasks do not include installing brand new plugins, custom development (PHP, plugins, themes, etc), updating custom theme code, graphic design, or building out a new landing page, new form, or new website.
For Example:
- Included: You want us to replace an image with one that you provide.
- Not included: You want us to create a new graphic to add to your website.
- Included: You want us to add a new field to your contact form.
- Not included: You want us to create a new form for job applicants.
Yes, we really do! As soon as you’ve actively subscribed to a Support PRO plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.
Yes we do, click the link to learn more about our WordPress page speed optimization service.
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Let’s Get Started
Contact our team if you have any questions about the plans that we offer.
