Wordpress Maintenance & Support Services

Struggling with site maintenance? Our WordPress experts will fully manage, protect and enhance your website.

  • Wordpress backups
  • WordPress maintenance
  • Wordpress performance
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Home2024-05-14T10:42:41-04:00
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Monthly WordPress Website Maintenance

Our monthly, flat-fee WP SitePlan service includes all of the maintenance & security measures that every WordPress website requires on a daily, weekly, and monthly basis.

With optional add-ons, our WordPress site maintenance services can even help you update content, troubleshoot issues, make enhancements, and optimize for speed. Focus on your business while we will fully-manage your website.

Core, Theme & Plugin Updates

Never worry about breaking your website again! Our expert team handles all WordPress, theme and plugin updates safely so your website is always functional and protected.

1-Click Restore WordPress Backups

Backups available even when your site isn’t. Having a recent copy of your website gives you peace of mind and prevents hours to days of lost business.

WordPress Security & Firewall

Protecting your website from hacks and monitoring it’s vulnerability to malware is crucial. Our team continually stays up-to-date on the latest security developments and implements them onto your site within all plans.

Performance Management

Our team gets downtime notifications the minute your site goes down so problems can be fixed quickly. We also optimize your site’s database and report on our activities monthly.

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Get Started with WP SitePlan

How It Works

We are passionate about all things website related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our quick and easy process for our WordPress maintenance and support services.

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step 1

Pick a SitePlan

Sign up online for the
maintenance plan that is right for your WordPress website.

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step 2

Provide Access

Our team will send you a confirmation email with details on next steps.

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step 3

Onboarding

We get to work onboarding and performing an audit of your WordPress site.

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step 4

Sit Back

Our experts manage your website so you can focus on your business.

happy customer after using our WP support plan

“I would recommend WP SitePlan to anyone who needs to maintain a WordPress website.”

Amazing service!! Kevin, Cody, and the team have helped me out tremendously… I would recommend WP SitePlan to anyone who needs to maintain a WordPress website, and definitely if you are running an eCommerce business and need a team of professionals that have your back when you need help fast!

Zac H

eCommerce Business Owner

Fully Managed WordPress Maintenance Plans

Plans & Pricing

Essentials

$79/mo

$59

/mo
per site

The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.

Professional

$149/mo

$119

/mo
per site

Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.

Enterprise

$279/mo

$229

/mo
per site

The Ultimate WordPress support plan for website managers who need priority support and a fully-managed WordPress website.

Essentials Features:
  • Wordpress backups
  • WordPress maintenance
  • Wordpress performance
  • Firewall to block malicious requests
  • Brute force login protection
  • Complete malware scans & removal

Everything in Essentials, Plus:
  • Edit content on EXISTING pages

  • Fix website errors and bugs
  • Install & configure pre-built plugins

  • User login & password management

  • WooCommerce support

Everything in Professional, Plus:
  • Publish NEW blog posts or landing pages
  • Update existing page layouts

  • WordPress LMS support (e.g. LearnDash)
  • Multisite network support
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Fast Turnaround & Expert WordPress Support

We understand the time and knowledge that it takes to properly maintain your WordPress website. Downtime could be a downturn in your revenue, and our goal is to help prevent frustration with time-consuming tasks.

From updating a homepage banner to integrating chatbots, we work with you to quickly implement tasks within 8 hours or less. This not only allows you to keep your website updated and current but also prevents other technical issues that can arise from making certain updates.

In addition to our speedy responses and updates, we also strive to provide the best customer support experience. We will always advise you on security updates or alternative solutions that will better fit your need and make sure your site is operating at its best.

Work with The Best

Industry-Leading WordPress Maintenance Experts

We aim to provide business owners, sales executives, marketing managers and ecommerce store managers with expert WordPress support, security, and maintenance. Our philosophy is to let us manage your website, so you can focus on your business.

Who Do We Help?

We work with a variety of digital professionals ranging from business owners, sales executives, marketing managers, ecommerce store managers and more! If you have a website, but do not have the time or experience to manage it as best as possible, our team is here to free up your time.

A few signs you could benefit from our services:

  • High website bounce rates.

  • Slow loading images or video content.

  • Your website loads too slowly.

  • You do not have website backups.

  • You can’t remember the last time you updated your site.

  • Your theme is all out of date.

  • Plugins are not working properly or breaking your website.

FREE DOWNLOAD

WordPress Website Maintenance Checklist

To get the most out of your WP website, you’ll need to conduct daily, weekly and monthly tasks. Download our comprehensive checklist to learn to learn exactly how to maintain your own WordPress website!

WordPress Websites maintenance checklist image.

FAQs

Do you really offer unlimited Help Desk Support?2023-11-15T14:11:13-05:00

Yes, our WordPress maintenance service really does! As soon as you’ve actively subscribed to a Enterprise plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.

What types of tasks are included in Help Desk Support?2022-04-21T19:45:56-04:00

If your website is on a Professional or Enterprise plan then you get Help Desk Support.

Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:

  • Fixing website errors and bugs
  • Edits to existing page content, copy and images
  • Install & configure plugins
  • User login & password management

If your site is on an Enterprise plan, then Help Desk Support may also include:

  • Publishing new blog posts & landing pages
  • Updating existing page layouts

Help Desk Support tasks do not include, on any plans:

  • Custom development (PHP, plugins, themes, etc)
  • Developing a new landing page layout, contact form, or new website
  • Updating your theme or plugin code
  • Graphic design
  • Copyrighting

For Example:

  • Included: You want us to update the staff directory on your website.
  • Not included: You want us to design a new graphic to add to your website.
  • Included: You want us to add a new field to your contact form.
  • Not included: You want us to create a new form for job applicants.
Can multiple websites receive Help Desk Support under one plan?2022-04-21T19:29:52-04:00

Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either EssentialsProfessional, or Enterprise. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please book a call for custom pricing. If you have more than one website on a multisite network we require that you sign up for an Enterprise plan.

What if a task requires more than 30 minutes?2022-04-21T19:27:42-04:00

All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in both Professional or Enterprise plans.

What are your hours of operation and response times?2024-04-12T13:25:00-04:00

Our core support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests as soon as possible and strive to complete all Help Desk Support requests within 1-2 business days. Tickets are completed based on the order they are received and the severity of the issue. 

For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.

How does the on-boarding process work for new plans?2023-11-15T14:10:14-05:00

Once you sign up for the plan that makes the most sense for your WordPress website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.

Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.

We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.

Do you maintain and support WooCommerce websites?2022-04-21T19:24:09-04:00

Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our Professional or Enterprise plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.

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