White-Label WordPress Support and Maintenance

Attention all website design companies and digital marketing agencies!

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White-Label WordPress Support and Maintenance2022-07-25T09:15:52-04:00
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White Label WordPress Maintenance & Support

Stop the inundation of WordPress site maintenance and SEO code implementation requests from clients forever! WP SitePlan is here to save your day! (Oh…and it also has a 100% client satisfaction rate).

The Benefits of White Label WordPress Services

WP SitePlan delivers a one-stop solution for agencies tired of relentless requests from current (or even former) WordPress clients demanding basic website and theme updates. In addition to freeing up your time there, your customers’ sites are kept secure with automatic daily backups and proper security patches for updated plugins. We know your hours would be better used on new project work than these routine but essential tasks, so put the burden on us. We’ve got you covered and then some.

Get Started with WP SitePlan

How it Works

We are passionate about all things website related and always reading about the latest industry updates and news to ensure the success of our clients. Learn more about our quick and easy process.

Work with The Best

The Industry’s Best WordPress Support Specialists

We aim to provide marketing agencies, freelancers, web designers, web developers and IT professionals with expert WordPress support services, security, and maintenance. Our philosophy is to let us manage your website, so you can focus on your business.

The Fastest Turn-Around Times and The Best Customer Support

We understand the time and knowledge that it takes to properly maintain your WordPress website. Downtime could be a downturn in your revenue, and our goal is to help prevent frustration with time-consuming tasks. Our WordPress support team is dedicated to making that happen.

From updating a homepage banner to integrating chatbots, we work with you to quickly implement tasks within 8 hours or less. This not only allows you to keep your website updated and current but also prevents other technical issues that can arise from making certain updates.

In addition to our speedy responses and updates, we also strive to provide the best customer support experience. We will always advise you on security updates or alternative solutions that will better fit your need and make sure your site is operating at its best.

Who Do We Help?

We work with a variety of digital professionals ranging from business owners, freelancers, agencies, consultants, webmasters, and more! If you have a website, but do not have the time or experience to manage it as best as possible, our team is here to free up your time.

A few signs you could benefit from our services:

  • High website bounce rates.
  • Slow loading images or video content.
  • Your website loads too slowly.
  • You do not have website backups.
  • You can’t remember the last time you updated your site.
  • Your theme is all out of date.
  • Plugins are not working properly or breaking your website.

Plans & Pricing

Essentials

$50*

/mo

per site

*Minimum 5 sites
Discounts @ 10+ sites

The foundation of our SitePlan services. Perfect for static WordPress sites that require proactive maintenance but little to no reactive updates.

  • Wordpress Backups
  • WordPress Maintenance
  • Wordpress Performance
  • Security Add-On

Security Add-On Includes:

  • Firewall to block malicious requests

  • WordPress hardening
  • Brute force login protection

  • Complex malware scans
  • Complete malware removal

Professional

$100*

/mo

per site

*Minimum 5 sites,
Discounts @ 10+ sites

Our most popular plan. This plan is perfect for websites that require frequent updates with lightning-fast delivery and zero downtime.

  • Wordpress Backups
  • WordPress Maintenance
  • Wordpress Performance
  • Security Add-On

  • Support Add-On

Support Add-On Includes:

  • Fix website errors and bugs
  • Edit existing page content
  • Install & configure pre-built plugins

  • User login & password management

  • WooCommerce support

Enterprise

$200*

/mo

per site

*Minimum 5 sites,
Discounts @ 10+ sites

The Ultimate WordPress support plan for your site. Perfect for website managers who need priority support and a fully-managed WordPress website.

  • Wordpress Backups
  • WordPress Maintenance
  • Wordpress Performance
  • Security Add-On

  • Support Add-On

  • Growth Add-On

Growth Add-On Includes:

  • Publish new blog posts & landing pages

  • Update existing page layouts
  • Multisite support

“I would recommend WP SitePlan to anyone who needs to maintain a Wordpress website.”

Amazing service!! Kevin, Cody, and the team have helped me out tremendously. Their system for maintaining websites runs smoothly, and they are always there for you when you need help fast. I hired the team to help me out of a jam initially, and they went above and beyond what I expected. The first time I called, I was in an emergency situation that needed to be resolved right away. I started the call in a complete panic, and by the end of the call we had a plan of action ready to go. We got the issue resolved quick, and my business kept on rolling. I would recommend WP SitePlan to anyone who needs to maintain a Wordpress website, and definitely if you are running an eCommerce business and need a team of professionals that have your back when you need help fast!

Zac H, eCommerce Business Owner

FAQs

Do you maintain and support WooCommerce websites?2022-04-21T19:24:09-04:00

Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our Professional or Enterprise plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.

How does the on-boarding process work for new plans?2022-04-21T19:24:33-04:00

Once you sign up for the plan that makes the most sense for your website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.

Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.

We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.

What are your hours of operation and response times?2022-09-03T11:31:51-04:00

Our core support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests as soon as possible and strive to complete all Help Desk Support requests within 1-2 business days.

For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine represents the absolute best and brightest of the managed WordPress hosting world when it comes to 24/7 support.

What if a task requires more than 30 minutes?2022-04-21T19:27:42-04:00

All tasks that can be complete in the WordPress dashboard and require less than 30 minutes to complete are included in both Professional or Enterprise plans.

Can multiple websites receive Help Desk Support under one plan?2022-04-21T19:29:52-04:00

Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either EssentialsProfessional, or Enterprise. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans. If you have 5 or more websites please book a call for custom pricing. If you have more than one website on a multisite network we require that you sign up for an Enterprise plan.

What types of tasks are included in Help Desk Support?2022-04-21T19:45:56-04:00

If your website is on a Professional or Enterprise plan then you get Help Desk Support.

Help Desk Support tasks generally do include any WordPress issues or updates that can be completed within 30 minutes or less while logged in to your WordPress Dashboard, including:

  • Fixing website errors and bugs
  • Edits to existing page content, copy and images
  • Install & configure plugins
  • User login & password management

If your site is on an Enterprise plan, then Help Desk Support may also include:

  • Publishing new blog posts & landing pages
  • Updating existing page layouts

Help Desk Support tasks do not include, on any plans:

  • Custom development (PHP, plugins, themes, etc)
  • Developing a new landing page layout, contact form, or new website
  • Updating your theme or plugin code
  • Graphic design
  • Copyrighting

For Example:

  • Included: You want us to update the staff directory on your website.
  • Not included: You want us to design a new graphic to add to your website.
  • Included: You want us to add a new field to your contact form.
  • Not included: You want us to create a new form for job applicants.
Do you really offer unlimited Help Desk Support?2022-09-03T11:32:45-04:00

Yes, our WordPress support service really do! As soon as you’ve actively subscribed to a Enterprise plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 30 minutes, but there’s no limit on the number of 30-minute tasks you can send us each month.

Do You Offer Page Speed Optimization?2022-09-03T11:38:56-04:00

Yes we do, click the link to learn more about our WordPress page speed and performance optimization service.

About WP SitePlan

WP SitePlan got its start several years ago with the sole purpose of helping website design companies and digital marketing agencies scale their profitability. We’re experts at what we do because we only do WordPress maintenance plans, nothing else.

If your agency is looking for a WordPress maintenance services and ongoing site management partner with a 100% client satisfaction rate, look no further than WP SitePlan. After all, you have a business to run and client requests for knit picky site changes and updates should be at the bottom of your priority list. At WP SitePlan, we put them at the top of ours!

Did we also mention this is a fantastic opportunity to create residual income for your company without having to do any of the work? The great part is you still get to take all the credit!

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